Enjoy pure, filtered water every day
Our Sydney-based team are available for Billi and Zip tap repairs, maintenance and installations today.
We specialise in Billi & Zip tap repair, maintenance and installation across Sydney.
As an accredited Billi Service Agent, we can also cover warranty work for Billi water filtration systems.
Our Services
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We offer regular maintenance for Zip and Billi taps. This includes descaling, filter replacement, pressure checks and sanitising to ensure optimal flow, taste and safety. Scheduled service prevents downtime, extends tap life and maintains warranty compliance.
We service all Zip & Billi tap models.
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Get your unit up and running again quicker than the rest.
We offer rapid repairs (3-7 business days) for Zip and Billi taps in the Sydney Metro and Greater Sydney area to ensure that you are back drinking clean, pure and healthy filtered water in no time.
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Have a new Zip or Billi tap? We offer fresh installs, unit upgrades, and full replacements for residences or businesses.
Our team are professional, with tidy workmanship and a quick turnaround.
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We now offer a monthly care subscription for customer maintenance contracts. For a simple monthly fee per unit (Zip or Billi tap), you will receive unlimited call-outs, labour, parts and onsite repairs included.
What’s covered:
Unlimited call-outs and emergency responses
All labour for repairs and servicing
Replacement parts and consumables where required
Routine preventive maintenance visits
Priority booking and reduced response times
Full service history and reporting for each unit
Interested in a monthly care plan?
Reach out via our Contact page to discuss if this right for your home or business.
What sets us apart?
We’re a small, dedicated crew of water enthusiasts who believe every home and workplace deserves safe, pure water without hassle.
Our experienced team of manufacturer-aware engineers are passionate about pure water, and take pride in delivering:
Rapid installation and repairs — typical turnaround 3–7 business days
Deep expertise in water filtration systems, so you get the right solution for your needs
Professional, tidy, and reliable service at a competitive price
Your Questions, Answered
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There are currently high demand for Zip tap and Billi tap service repairs of up to 3 weeks across Sydney.
We offer competitive turnaround times of 3-7 business days for Sydney-based call outs.
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Several factors may cause this based on your system’s brand. Possible reasons include a worn hot pump, a faulty boiling element, or an electrical issue in the boiler.
Get in touch with us to solve this and get you back up and running.
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We service all models of Zip taps and Billi taps (sparkling, chilled and hot water systems).
Reach out via our contact page if you have any questions prior to booking.
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Our process is simple.
Send an enquiry through our online form.
We will read all your info and get back to you within 48 hours with a quote
Schedule a time to help you with your unit(s)
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Water filters require regular servicing for optimal performance. While immediate changes in taste or quality may not be noticeable, consistent maintenance provides peace of mind that you're consuming safe water. Additionally, regular servicing and filter replacements extend the overall lifespan of the system.
We recommend annual servicing, but filters in high-volume commercial settings or areas with heavy sedimentation may need more frequent attention. This proactive approach ensures top-notch water quality, peak system performance, and reduces the risk of costly repairs in the future.
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Saltire Solutions prides ourselves on offering a quality service to our customers. This includes:
Trained, manufacturer-aware engineers experienced with all Zip and Billi models.
Transparent pricing and service reports after each visit.
Planned maintenance reduces emergency repairs and extends equipment life.
Improved water quality, reliability and energy efficiency.
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We work with all types of clients — from single-tap residential units to commercial and industrial sites with more than 20 units.
We’ll partner with you to make sure your systems are up and running, delivering fresh, reliable water whenever you need it.
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Three common signs a water filter needs replacing:
Low water pressure: Persistent reduced flow after checking plumbing means the filter is likely clogged.
Discoloured or smelly water: Cloudy, brownish, yellow, or foul-smelling water indicates the filter isn’t removing contaminants.
Visible fouling: Stains, dark spots, or slimy buildup on the cartridge, housing, or seals show the filter is saturated or has microbial growth.
If you’re unsure, feel free to contact us for a free phone consultation.
Some of Our Clients
5 star rating on Google
“Joe and his team are extremely capable and responsive. We will definitely be using them again for our corporate office.”
— Benjamin, Commercial Customer
“Our filter was replaced within 2 days of reaching out to the team. We could taste the purity of the water immediately.”
— Marie, Residential Customer
“The team’s expertise and knowledge of water filtration systems is incredible. We’ve already recommended them to others.”
— Alex, Commercial Customer
Ready to enjoy better water?
Send us a message via the link below and our friendly team will be in touch within 48 hours.